Tuition€7,500
DurationNot published
Teaching languagesEnglish
DegreeMaster's Degree
Programme provider

OBS Business School via Grupo Planeta

Barcelona, Spain

University profile
At a glance

Customer Experience Management is a master's degree programme, taught in English at OBS Business School via Grupo Planeta in Barcelona, with tuition currently recorded as €7,500.

Program overview

The Master in Customer Experience Management equips students with the skills to enhance customer satisfaction and loyalty. This program focuses on understanding customer needs and creating effective strategies to improve the overall customer journey.

CityBarcelona

Curriculum

01Customer Behavior Analysis
02Service Design
03Customer Journey Mapping
04Digital Marketing Strategies
05Data Analytics for Customer Insights
06Brand Management

Admission requirements

General Spain requirements for this degree level. The institution must confirm the final programme checklist.

  • A completed qualification appropriate for Master's Degree.
  • Academic transcripts and any programme-specific assessment requested by the institution.
  • Final requirements must be confirmed for the applicant's education system and intake.

Language requirements

The official programme record lists English. It does not publish a programme-specific minimum language-test score, so no score is invented here.

EnglishPrimary teaching language

Required documents

Preparation checklist; final document rules and certified translations are confirmed during application review.

Passport or national identity document
Previous diploma or graduation certificate
Academic transcript
Proof of the programme's teaching language, when requested
Completed application form and recent photograph
Curriculum vitae and motivation statement
Recognition or equivalency evidence, when requested

Application journey

1Choose the programme

Review the verified facts and degree-level requirements.

2Check eligibility

SIT Connect reviews your education and language background.

3Prepare documents

Complete the university-specific checklist and translations.

4Submit your application

Continue to the central application portal.

Frequently asked questions

How long is Customer Experience Management?

The duration has not yet been published in SIT Connect.

Which languages are used for Customer Experience Management?

The official programme record lists English. A required language certificate or minimum score must be confirmed for the chosen intake.

What is the tuition fee?

€7,500 is the tuition currently recorded in SIT Connect. Currency conversions on this page are estimates.

Can I apply now?

Yes. SIT Connect currently has an application-ready intake for this programme.

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Customer Experience Management – OBS Business School via Grupo Planeta | Study in Spain